Effective date: July 30, 2026

30-Day Returns

We want you to be satisfied with your purchase. You may request a return within 30 days after receiving your order, subject to the conditions below.

Return Eligibility

  • The item must be unused, unworn, unwashed, unaltered, and in its original condition.
  • The item must include its original packaging, labels, tags, accessories, and documentation.
  • You must provide the order number or other proof of purchase.
  • The return request must be made within 30 days of delivery.

How to Return an Item

  1. Contact Customer Service: Email info@bavarianattire.com with your order number, the item you wish to return, and the reason for return.
  2. Receive Return Instructions: Our team will review the request and provide return authorization, the return address, and detailed instructions.
  3. Package the Return: Securely pack the item with all original packaging, labels, tags, accessories, and documentation.
  4. Return Shipping: For an approved return, we will provide a prepaid return label or other return-shipping instructions. Do not send an item without authorization.
  5. Send the Package: Drop off the package with the carrier specified in the return instructions and retain the receipt and tracking information.

Refund Process

After the return is received, we will inspect it to confirm that it meets this Policy. If approved, the refund will be issued to the original payment method. Original shipping charges are refundable only where required by applicable law or when the return results from our error, a defective product, or an incorrect item.

Refunds are generally initiated within 10 business days after approval. Your bank or payment provider may require additional time to post the credit.

Damaged, Defective, or Incorrect Items

Contact us promptly after delivery if an item is damaged, defective, or incorrect. Include the order number and clear photographs of the product, packaging, and shipping label. For a verified issue, we will provide an appropriate replacement, refund, or other remedy and cover reasonable return-shipping costs.

Exchanges

Contact us to request an exchange. Exchanges depend on product availability. In some cases, the fastest option is to complete an approved return and place a new order.

Non-Returnable Items

The following items may not be returned unless defective, incorrect, or otherwise required by law:

  • personalized, customized, made-to-order, or altered items;
  • items marked final sale or non-returnable before purchase;
  • gift cards and downloadable or digital products;
  • items that cannot be resold for hygiene, health, or safety reasons after opening or use; and
  • items returned without authorization or outside the return period.

Order Cancellations

Contact us as soon as possible to request a cancellation. We cannot guarantee cancellation after processing or dispatch has begun. If an order has shipped, the return procedure applies.

Consumer Rights

This Policy does not limit any mandatory rights or remedies available under applicable consumer-protection laws of Pakistan or other laws that apply to the transaction.

Customer Service

Bavarian Attire
Address: B-119 Lala Rukh Wah Cantt, 47010 Pakistan
Phone: +92 307 952 6232
Email: info@bavarianattire.com

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: Closed
Time Zone: (GMT+05:00) Pakistan Standard Time (Karachi)
Response Time: We respond within one business day.